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Privacy Policy

INFORMATION REGARDING THE PROCESSING OF PERSONAL DATA

1. Personal Data Administrator

The controller of your personal data within the meaning of the GDPR is: Hilbert sp. z o. o. (address: ul. Cechowa 51/5 30-614 Kraków, NIP: 6793358218, REGON: 544049077,) e-mail address: booking@karaokespot.pl, hereinafter referred to as the "Controller". Please send all inquiries and comments regarding the processing of your personal data to the Controller.

2. For what purpose are your personal data processed?

The Administrator may process your personal data for the following purposes:

  1. presenting offers or considering the reservation of a service offered by the Controller pursuant to Article 6(1)(b) or (f) of the GDPR;
  2. conclusion, proper performance, termination of contracts or other actions necessary to conclude a contract or implement a concluded contract pursuant to Article 6 paragraph 1 letter bc of the GDPR;
  3. fulfilling obligations arising from legal provisions, including the performance of tasks carried out in the public interest pursuant to Article 6(1)(c) and (e) of the GDPR;
  4. marketing, including the promotion of products and services offered by the Controller in order to adapt products and services to your preferences pursuant to Article 6(1)(f) of the GDPR;
  5. conducting correspondence in the scope of providing you with the necessary information regarding the conclusion, performance and termination of the contract, as well as any letters and requests arising from you pursuant to Article 6(1)(f) of the GDPR;
  6. establishing, pursuing and collecting claims by the Controller or defending against claims in connection with the conducted business activity by means of amicable pre-trial proceedings and court, mediation and enforcement proceedings provided for by law pursuant to Article 6(1)(f) of the GDPR;
  7. other purposes pursued within the so-called legitimate interest of the Data Controller, including storing data for archiving and statistical purposes, ensuring the possibility of performance and accountability in terms of demonstrating compliance with obligations arising from legal provisions, including in particular accounting and tax regulations pursuant to Article 6 paragraph 1 letter f of the GDPR;
  8. sharing your personal data with entities cooperating with the Administrator pursuant to Article 6 paragraph 1 letter a).

3. Categories of your personal data that are processed

The Controller may process the following categories of personal data obtained from you or third parties: personal data (e.g. name, surname, address); contact details (e.g. telephone number, e-mail); identification data (e.g. date of birth); audio-visual data (e.g. data related to monitoring at the Premises);

In addition, the Controller may process other personal data, provided they cannot be classified into any of the above groups, and this is done in the manner described in this document.

4. Where do we obtain your personal data?

The Administrator processes your personal data obtained directly from you (e.g. provided in the reservation application or on other forms), as well as obtained from other sources in accordance with the law.

5. Sharing of personal data.

Your personal data may be transferred to other entities for the purpose of performing a contract/providing a service (Article 6, paragraph 1, letter b of the GDPR), as well as to the extent necessary to achieve the purposes specified in Article 6, paragraph 1, letter f of the GDPR. Such data recipients may include authorized employees of the Administrator and entities providing the Company with technical, IT, telecommunications, accounting, legal, and debt collection services, as well as entities cooperating in the field of archiving and creating statistics. Furthermore, your data may be made available by the Administrator to entities and bodies to which the Administrator is obligated or authorized to disclose personal data under generally applicable law. Your personal data may be made available to entities cooperating with the Administrator. The Administrator declares that personal data may be transferred to a third country or an international organization.

6. Processing time and data storage period

Your personal data will usually be processed for the duration of the concluded contract – in order to ensure the possibility of performing the contract (Article 6 paragraph 1 letter b of the GDPR), as well as for the time necessary to achieve the purposes arising from the legitimate interests pursued by the Controller or by a third party (Article 6 paragraph 1 letter f of the GDPR).

The period for which your personal data will be stored is determined based on the following criteria: legal provisions, the validity of the offer or the processing of a reservation request; the period for which the Controller performs the obligations and powers related to the contract concluded with you or the service provided; the period necessary to secure the Controller's interests against claims and for the Controller to pursue claims, including in particular the period until the statute of limitations or the expiry of any claims; other purposes pursued within the so-called legitimate interest of the data controller, including storing data for archiving and statistical purposes and for promotional and marketing purposes for a period of 10 years.

7. Your rights

In connection with the processing of your personal data by the Administrator, you have the following rights:

  1. the right to access your data, i.e., you can obtain information as to whether the Controller is processing your personal data. If so, you can access it, for example, request a copy. You can also obtain detailed information, including what data is being processed, for what purpose, and to whom it is transferred;
  2. the right to rectify your data, i.e. if they are incorrect – you can ask for them to be corrected;
  3. the right to have your data deleted (the right to be forgotten) or to limit processing in cases provided for by law;
  4. the right to object to the processing of your personal data if they are processed for the purpose of pursuing the legitimate interest of the Controller, including profiling;
  5. the right to data portability;
  6. the right to lodge a complaint with the supervisory authority responsible for personal data protection – the President of the Personal Data Protection Office, if you believe that your data is being processed in violation of the law;
  7. in addition, if the processing of personal data is based on consent, you have the right to withdraw consent to the processing of personal data at any time, and the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact the Administrator.

  1. Profiling

Your personal data may be processed by automated means. These actions may result in refusal to conclude a contract or to offer products or services under certain conditions.

9. Information about the requirement to provide data

To the extent that your personal data is processed for the purpose of concluding and performing a contract with the Controller, providing your data is necessary for the conclusion and performance of the contract. Providing your personal data is voluntary, but without it, it is not possible to conclude and perform the contract/provide services.

10. With respect to information collected via the website www.karaokesport.pl , the website uses cookies. Cookies are small text-numeric files sent by the website being visited and stored on the user's end device. They contain information readable by the entity collecting them, which in this case is the controller. Cookies themselves do not contain information that can be considered personal data, as they do not allow for the identification of the individuals who generated them. However, some of the information contained in cookies, combined with information we possess and obtained in connection with a reservation, may allow for the identification of a given person and, in such case, be considered personal data. The cookies we use: are saved in the device's memory (computer, phone, etc.); enable the use of all the website's functionalities; allow for subsequent user identification, which allows, for example, for remembering data without having to re-enter it in the login window; are not harmful to the device and do not change the settings of the software installed on the device. Cookies may be used for the following purposes: providing Store functionality; remembering information about the User's session; remembering login information; marketing and statistical purposes. Cookie settings can be changed in your web browser settings (e.g., Firefox, Chrome, Safari, Internet Explorer). Please note that changing cookie settings may prevent you from using the Store or limit its functionality. Refusal to accept cookies should result in leaving the Store's website.

The website www.karaokespot.pl is hosted (technically maintained) on the servers of the operator zenbox.pl